Usage Guides
Instructions related to themes installation and usage
Technical guides
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Theme installation
For your convenience, there is a free Installation service. You can also install your Zendesk help center c...
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Custom blocks FAQ
What are custom blocks? Some of our themes have blocks with icons on the home page. These are custom blocks...
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Side Navigation extension installation
For our clients’ convenience, we provide a free installation service of our extensions. You can also instal...
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Table Of Contents extension installation
For our clients’ convenience, we provide a free installation service of our extensions. You can also instal...
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Images and icons requirements
Most of our Zendesk themes have an option to use custom icons and background images for the search area. Be...
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DIY Branding
Unlike the standard theme for Zendesk Guide, all our templates have a wide range of advanced tools to let y...
How Tos
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How to use the Formatting content
Because of limitations, Zendesk's article editor can't be customized. But it's easy to make your articles ...
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Alerts extension: How to use alerts
To add an alert, you just need to add one of the following labels to an article: alert_info alert_success ...
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How to translate custom texts
If you have multiple languages enabled in your help center and you want to translate the default English te...
Formatting Content
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Formatting content 🎨
The variety of possible changes is really amazing, you will be surprised how many of them we have for you. ...
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Accordions
Accordions Accordions are useful when you need to toggle between hiding and showing large amount of content...
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Codes
HTML code <!DOCTYPE HTML> <html> <head> <meta charset="utf-8"> <title>HTML</title> </head> <body> ...
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Callout blocks
Simple notes Default This is a default block <div class="note note--default"> <h4 class="note-title">De...
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Description lists
Default description list Euismod Vestibulum id ligula porta felis euismod semper eget lacinia odio sem nec...
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Font Awesome icons
Font Awesome is a variety of scalable vector icons that can instantly be customized — size, color, shadow, ...