Payment & Purchase Troubleshooting
Did something go wrong while shopping? Do not worry, take a look at this section.
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Wrong email address
Mistyped your email? No problem, contact us! If you used the wrong email address in your order, please, s...
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Download link is broken
What to do if for some reason the link you get can't be opened. If your link is not active or broken, mak...
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Download link is not received
What to do if for some reason you didn’t get the link. If you completed your purchase but haven’t receive...
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Card was overcharged
Let it be here, regardless of the fact that we have never faced such a problem. We have never faced such ...
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Wrong theme has been purchased
Is it possible to buy a wrong theme? We maintain a no-refund and no-exchange policy because of the specif...
